If you have purchased a product with us that is faulty or does not meet one or more consumer guarantees, you are entitled to a refund or repair.
If the problem is minor and can be fixed, we reserve the opportunity to fix the problem and may seek to repair the faulty item under warranty.
If the problem is major or cannot be fixed, we will look to:
- Provide a brand new replacement, or
- Provide a full refund.
Please contact us for further information.