Gym and Fitness Malaysia makes sure to have spare parts always in stock and available for the equipment and machines that we sell. In any case where we don’t have the spare parts that you need, we make sure to at least try and get them.
After the moment of your purchase, please keep your invoice or receipt as this serves as your official proof of purchase. Without the invoice, the warranty cannot be effective. Sometimes we also ask for clear photographs before sending out replacement parts. Other times, we require the defective part to be sent to us and returned to the warehouse. This serves as the proof of the problem.
To lodge a warranty claim, please contact us.